Enterprise Architecture The System Properties That Shape ServiceNow Enterprise Architecture Why the rationalization chart hides retired applications, why costs show in dollars, why incident… 4 min read
Enterprise Architecture The Scheduled Jobs Behind ServiceNow Enterprise Architecture, and the Order to Run Them About twenty scheduled jobs write everything EA Workspace shows. Nine of them must run in a fixed… 5 min read
DiscoveryITOM Pattern Pre Post Scripts, Part 2: A Real Post Sensor Script, Debugging and Pitfalls Part 2 gets practical. A post sensor script from production that derives VM Lifecycle Stage and Status… 6 min read
DiscoveryITOM Pattern Pre Post Scripts, Part 1: Fixing What Patterns Cannot Do Patterns cannot read the CMDB and cannot decide not to write a CI. Pre Post Processing Scripts fill… 5 min read
DiscoveryITOM Fixing Missing Solaris Server-to-VM Relationships in ServiceNow Discovery Solaris discovery creates the server and instance CIs but never links them, because the OOB… 4 min read
