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ITOM
CMDB & CSDM
- CMDB
- CSDM
Asset Management
- HAM
- SAM
- EAM
Enterprise Architecture
AI
IT4IT
About

Generic AI

AI beyond any one platform: models, agents, governance and what they mean for IT.

Six numbered tiles: Prompt, Response, LLM, SLM, RAG, Training vs Inference

Generic AI

Six Terms You Need Before Any Conversation About Generative AI

Kiran Kumar Chitrada

5 min read

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Recent Posts

ServiceNow Enterprise Architecture Implementation Sequence, Eight Steps in Order
How ServiceNow Enterprise Architecture Actually Calculates an Application Score
AI Guardian in ServiceNow, Three Guardrails and When to Block
The CMDB and CSDM Architect’s Checklist for the Australia Release
What a CMDB Composite Index Is and Why It Slows the Australia Upgrade

Kiran Kumar Chitrada, ServiceNow Platform Architect

Featured

Discovery
ITOM

When Trust Goes Both Ways: TLS vs mTLS Explained Simply

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Cloud Accelerate
ITOM

When Cloning Breaks Your Service Graph Connectors: Lessons from AWS & Azure Integrations in ServiceNow

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IT4IT

What Does “IT4IT” Mean?

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Latest

ServiceNow Enterprise Architecture implementation sequence, eight steps in order

ServiceNow Enterprise Architecture Implementation Sequence, Eight Steps in Order

6 min read

How ServiceNow Enterprise Architecture Actually Calculates an Application Score

5 min read

AI Guardian in ServiceNow, Three Guardrails and When to Block

AI Guardian in ServiceNow, Three Guardrails and When to Block

5 min read

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