Enterprise Architecture

Planning, designing and scaling ServiceNow instances, data flows and integrations across the enterprise.

Fourteen toggle switches, six set and eight to know, for ServiceNow Enterprise Architecture system properties

The System Properties That Shape ServiceNow Enterprise Architecture

Why the rationalization chart hides retired applications, why costs show in dollars, why incident…
4 min read
The numbers one to nine in a row, the nine highlighted, for the Enterprise Architecture scheduled job run order

The Scheduled Jobs Behind ServiceNow Enterprise Architecture, and the Order to Run Them

About twenty scheduled jobs write everything EA Workspace shows. Nine of them must run in a fixed…
5 min read
Managing and expanding your ServiceNow architecture

Managing and Expanding Your ServiceNow Architecture

In the first two articles of this series, we explored why planning architecture matters and how to…
3 min read

From Blueprints to Build: Designing ServiceNow Instances, Data Flows, and Integrations

In the first article of this series, we talked about why architecture matters and how it sets the…
4 min read
The hidden foundation of ServiceNow success, planning your architecture

The Hidden Foundation of ServiceNow Success: Planning Your Architecture

Most organizations that adopt ServiceNow do so with excitement. Dashboards, automation, AI-powered…
4 min read