Discovery

Pattern Pre Post Scripts, Part 2: A Real Post Sensor Script, Debugging and Pitfalls

Part 2 gets practical. A post sensor script from production that derives VM Lifecycle Stage and Status…

Pattern Pre Post Scripts, Part 1: Fixing What Patterns Cannot Do

Patterns cannot read the CMDB and cannot decide not to write a CI. Pre Post Processing Scripts fill…

Fixing Missing Solaris Server-to-VM Relationships in ServiceNow Discovery

Solaris discovery creates the server and instance CIs but never links them, because the OOB…

MID Server, the Engine Behind Discovery, Orchestration, and Integrations

Every ServiceNow architect eventually learns this truth: your instance is only as good as your MID…

Securing MID Servers in FedRAMP ServiceNow with mTLS

In a FedRAMP compliant ServiceNow environment, storing usernames and passwords for MID Servers is not…

When Trust Goes Both Ways: TLS vs mTLS Explained Simply

In today’s digital world, trust is everything. Whether you are logging into your bank, shopping…