CMDB What a CMDB Composite Index Is and Why It Slows the Australia Upgrade The Australia release adds a composite index to cmdb_ci. What an index is, why building one scales…5 min read
CMDB Running a CMDB Assessment, the Checklist I Use Six areas, two weeks, one report. The CMDB assessment checklist that leads with the OOB ServiceNow…9 min read
DiscoveryITOM Pattern Pre Post Scripts, Part 2: A Real Post Sensor Script, Debugging and Pitfalls Part 2 gets practical. A post sensor script from production that derives VM Lifecycle Stage and Status…6 min read
DiscoveryITOM Pattern Pre Post Scripts, Part 1: Fixing What Patterns Cannot Do Patterns cannot read the CMDB and cannot decide not to write a CI. Pre Post Processing Scripts fill…5 min read
